Family Encyclopedia >> Electronics

Unable to link Xbox account, provider did not accept user authorization

Blizzard Battle.net is an online platform that allows you to play Blizzard Activision games with other gamers online and interact with them. You can link Xbox, PlayStation 4, 5, Nintendo Switch consoles to Battle.net and play games. When trying to link an Xbox Account to Battle.net some users see Provider did not accept user authorization Error. In this guide, we have some solutions to fix it. You can only link one Blizzard Battle.net and Xbox account, but you cannot link two accounts to one Battle.net account.

SummaryUnable to link Xbox account - Provider did not accept user authorization1]Make sure your Microsoft account has an Xbox Live account linked2]Make sure your Microsoft account is not a child accountHow to link a Blizzard account to PS4Why can't I link my Battle Net account to Activision?

When trying to link Blizzard Battle.net account and Xbox account, if you see the Provider did not accept user authorization error, you can correct it as follows.

  1. Make sure your Microsoft account has an Xbox Live account linked
  2. Make sure your Microsoft account is not a child account

Let's get into the details of the fixes

1]Verify that your Microsoft account has a linked Xbox Live account

One of the main limitations of the Blizzard Battle.net Account and Xbox consoles is that they cannot be linked to multiple accounts of the same type. You must unlink your Microsoft account from your Xbox live account on the console in order to connect it to Battle.net.

To remove Microsoft account from Xbox console,

  • press the Xbox button on the console
  • Go to Profile &System
  • Select Settings
  • Then go to Account and select Delete Accounts
  • Select the Microsoft account you are trying to remove and select Remove

2]Make sure your Microsoft account is not a child account

If the Microsoft account you are trying to connect to the Battle.net account is a child account, you cannot sign in because some parental controls are enabled. You can use another Microsoft account linked to Xbox instead of a child account.

These are the two working methods you can use to fix the Provider did not accept user authorization error linking Blizzard Battle.net and Xbox accounts.

To link Blizzard Battle.net account to PlayStation 4, you need to sign in to account.battle.net on a web browser. On the Account Management page, click Connections in the left panel. Next, click the Connect button next to PlayStation and sign in with your credentials.

If you have already linked a Blizzard Battle.net account to another Activision account, you cannot link another one. Go to Connections on your Battle.net account management page and view the accounts you have connected. If you find an Activision account there, click Sign Out next to it and try signing in again.