All Apple Stores outside Greater China have temporarily closed until further notice to combat the global COVID-19 pandemic. While this vital step helps flatten the curve, it challenges users needing device repairs. Here are proven alternatives to service your Apple products until stores reopen.
Even with Apple Stores closed, a nearby Apple Authorized Service Provider may remain open. Unlike standard computer shops, these providers are officially certified by Apple and use genuine parts, ensuring reliable, high-quality repairs. Prioritize them over unofficial options for best results.
If you mail your device to Apple via approved methods, they will ship it back automatically upon completion. However, devices left at a closed Apple Store must wait for reopening, per Apple's Store Closings FAQ.
Recent purchases within the 14-day return window can be returned up to 14 days after stores reopen.
These strategies should help during closures. For minor issues, start with self-diagnostics like iPhone battery tests or overheating fixes before seeking service—saving time and effort.
